Attached to your email receipt there is a link to print out the temporary card, automatically sent to you at the time of purchase. If you are unable to open the PDF, you may need Adobe Reader installed on your computer. We can also fax a copy to your employer if needed. To print from the website, make sure you are logged in wit your username and password. If you have already paid for your certificate, a Print certificate link should be visible after you click actions. If you do not see this option, there may have been a problem with your payment. Make sure you have received a receipt email from ProTrainings. If you have not received this email and the link does not appear on your home screen, your payment was not properly processed. You may attempt payment again, or call our support number during our work hours to attempt payment over the phone.
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First, make sure you are logged in. If you have already paid for your certificate and passed the exam, a Print link should be visible on the home page. If you do not see this option, then your training is not yet complete. You may call our support number during our work hours for assistance.
If you would like an additional copy of your card emailed to you, check out our knowledge base article for an in-depth explanation.
If you would like a hard copy of your card mailed to you, Click Here, select the wallet card or wall mount certificate for your course, and you should receive it in the mail within 5-7 business days.
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Your card and certificate are processed and printed then posted to you. You can see a PDF version by entering your student number in on our website validation link.
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You can buy another original from your instructor or by contacting us. You can also print your own copy of the certificate by entering your student number by clicking here or we can email you a copy.
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All ProTrainings courses are CPD Certified and you can login and download your statement from the home page using the "actions" button. You can print this as soon as you complete the online course or your instructor marks you as passed for classroom courses. You can also come back at a later date and print a copy.
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To change your name, you will need to contact us.
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